Wallstreet Managed Services features
SAS 70 type II certified
All system operations and management have been fully audited.
Production system monitoring
- Overall system activity (performance and system availability)
- Interface monitoring
- Database monitoring
- Active fault response management and resolution
Test system management
- Copying production data to test
- Region management
Software management
Application upgrade and enhancement installations
Reporting
- Security reports
- Monthly service meetings and reports
SLA
- Controls timeframes for all activities
- Customized to your specific business requirements
Managed service solutions meet challenges associated with:
- IT support costs
- System upgrades
- Disaster recovery
- Compliance
- Training
