Associate Business Analyst

Location: London, United Kingdom
Apply To: careers@wallstreetsystems.com

Wall Street Systems (Wallstreet) provides functionally rich, integrated and scalable solutions for improved workflow, control and overall productivity for corporate treasury, bank treasury, central banking, FX trading and global back office operations. Wallstreet is the market leader in FX trade processing and through its award-winning products, including Wallstreet Suite, Wallstreet Treasury, Wallstreet FX and Wallstreet BackOffice, the company processes millions of transactions, aggregating to trillions of dollars, every day.

With a 20 year heritage, Wallstreet has an outstanding reputation for quality and responsive service, and prides itself on helping its clients achieve long lasting benefits and results. Its 500 employees service over 300 banking, corporate and central bank clients, operating out of 12 offices worldwide. The company is a privately held corporation, and is majority owned by Warburg Pincus, a global private equity investor.

Job Description

To work in Front Line support within the Business Team, from the London based support centre. Shift work will be required. The candidate will be taught the requisite Business application skills in order to provide full front line support. This may involve attending off-site courses. Specific training in WSS Suite and possibly FX/BO will be provided.

The role will require telephone communication with customers, first level analysis of issues in a business context, constant customer feedback, team work, recognizing high priority issues, escalating appropriately, supporting peers, pro-activeness, initiative.

This is not a technical role however database query skills will be an advantage although not mandatory. It should be seen as an entry level role.

Required Skills & Experience

• Must be at least graduate level in Finance, Economics or Maths.
• Some experience in the financial sector, preferably banking, middle or back office.
• Ideally the candidates should also have some understanding of either databases and/or sql although not essential.
• Ability to demonstrate a clear understanding of the Financial Services Sector.

Wall Street is an equal opportunity employer. At Wall Street Systems, we prohibit any type of discrimination based on race, color, religion, age, sex, or national origin and value diversity of all types.