Account Director

Location: New York, USA
Apply To: careers@wallstreetsystems.com

Wall Street Systems (Wallstreet) provides functionally rich, integrated and scalable solutions for improved workflow, control and overall productivity for corporate treasury, bank treasury, central banking, FX trading and global back office operations. Wallstreet is the market leader in FX trade processing and through its award-winning products, including Wallstreet Suite, Wallstreet Treasury, Wallstreet FX and Wallstreet BackOffice, the company processes millions of transactions, aggregating to trillions of dollars, every day.

With a 20 year heritage, Wallstreet has an outstanding reputation for quality and responsive service, and prides itself on helping its clients achieve long lasting benefits and results. Its 500 employees service over 300 banking, corporate and central bank clients, operating out of 12 offices worldwide. The company is a privately held corporation, and is majority owned by Warburg Pincus, a global private equity investor.

Job Description

The Account Director (AD) is responsible for guiding and developing excellent client relationships that are built upon solid commercial foundations. The AD ensures that our clients derive best value from our products and services and the AD owns Wallstreet's client satisfaction mandate. The AD also ensures that clients are fully informed of company, market and product initiatives and serves as client advocate in driving our organization to deliver against client priorities.

The Account Director must be credible at senior levels within our client organizations. The job requires extensive knowledge of the Capital Markets and Corporate Treasury spaces, as well as proven sales or account management experience.

Key Responsibilities

• Manage and improve strategic relationships with assigned clients
• Drive the identification and qualification of sales opportunities at assigned clients and manage sales of software and services through understanding client needs and identifying appropriate solutions.
• Supply assigned clients with timely responses regarding product information, pricing and company information and ensure that clients are apprised of Wallstreet company initiatives
• Develop and manage sales pipeline for forecasting and management reporting
• Develop and execute account plans that deliver increased client satisfaction and strengthen our commercial relationships
• Provide escalation to clients when necessary and take ownership of client concerns through to resolution
• Represent client interests internally to Wallstreet delivery units
• Ensure that all delivery units in the company are refined specifically towards the needs of your clients

Required Skills & Experience

• Proven relationship management and sales experience within the Corporate Treasury or Capital Markets spaces. Experience in Corporate Treasury, Treasury Software or sell-side Coverage groups preferred
• Demonstrated success in managing and expanding large account relationships
• Proven track record in achieving and exceeding sales quotas on a regular basis
• Ten+ years industry experience
• Experience with large scale negotiations and procurement processes
• Ability to communicate and present at all levels within an organization required
• Confident professional persona and engaging personality
• Travel required

Wall Street is an equal opportunity employer. At Wall Street Systems, we prohibit any type of discrimination based on race, color, religion, age, sex, or national origin and value diversity of all types.